This Privacy Policy explains how AtiyAI ("AtiyAI," "we," "us," or "our") collects, uses, and protects information when you use our website and services.
1. Information We Collect
- Contact details such as name, email address, phone number, and business information you provide.
- Customer communications such as messages you send us (support requests, form submissions, etc.).
- Payment and billing status via third-party payment processors (we do not store full card numbers).
- Website usage data such as IP address, browser type, device information, pages visited, and approximate location derived from IP.
2. How We Use Information
- To provide, operate, and maintain our services.
- To set up, manage, and support your website and related services.
- To process payments and subscriptions through third-party processors.
- To communicate service updates, administrative messages, and support responses.
- To improve performance, reliability, and security, and to prevent fraud or abuse.
3. Information Sharing
We do not sell personal data. We may share information only in the limited situations described below:
- Service providers. We may share information with trusted vendors that help us run our business (for example: hosting providers, payment processors, analytics tools, email/SMS delivery tools, and customer support tools). These providers may access information only to perform services for us and are expected to protect it.
- Legal requirements. We may disclose information if required by law or if we believe disclosure is necessary to comply with legal obligations, protect rights and safety, or investigate fraud/security issues.
- Business transfers. If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business, information may be transferred as part of that transaction.
Important: Contacts & Opt-In Information (No Third-Party Sharing)
If you (or your customers) provide contact lists or opt-in information (including phone numbers, email addresses, or consent/opt-in records), we will not share, rent, lease, sell, or provide that opt-in information to third parties for their independent use or marketing purposes. We use opt-in information only to provide our services and communications you request, and only through service providers acting on our behalf.
4. Cookies
Cookies and similar technologies may be used for functionality, analytics, and security. You can disable cookies in your browser settings, though some features may not work properly.
5. Data Retention
We retain information only as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and why it is processed.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights to request access, correction, or deletion of your personal data, and to object to or restrict certain processing. You can request these by contacting us using the information below.
You may also opt out of non-essential communications by using unsubscribe instructions (where available) or by contacting us. Service/administrative messages (such as billing notices) may still be sent when necessary.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. The “Effective date” at the top indicates when it was last revised. Continued use of our website or services after changes become effective means you accept the updated policy.
10. No sharing Data With Opt-In
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11. Contact
AtiyAI
Irvington, New Jersey, USA
Email: @atiyai.com